THE NEW YORK - Ivory Pump Loafer Heels

At La Fiza, we want you to be completely satisfied with your purchase. That’s why we offer a 7-Day No Questions Asked Return Policy for all orders.

Eligibility for Return
You can return any product within 7 days from the date of delivery, for any reason including:

• Size issues
• Product defects or damage
• If you did not like the product after receiving it

How to Request a Return
You can initiate your return request by either:

• Emailing us at info@lafiza.in with the subject line “Return Request – Order ID” and mentioning your contact details and reason for return.
• OR, you can also WhatsApp us at +91 8078621830, mentioning your Order ID, contact details, and reason for return.

Conditions for Return

• Product must be unused, unwashed, and in original condition with all tags and packaging intact.
• Our courier partner will collect the product from your provided address within 2-3 business days after return approval.
• Customers are required to collect the pickup slip from the courier personnel and retain it for reference.

Refund Process

• After the product reaches our warehouse and passes the inspection, the refund will be processed within 2-3 business days directly to your bank account.
• In case your purchase included a free gift or promotional item, the free item must also be returned along with the product.

Order Cancellation

• Orders can only be cancelled before they are shipped.
• Once dispatched, the order can no longer be cancelled, and the return process must be followed.

Note
La Fiza reserves the right to decline a return request if any of the above conditions are not met.

For further assistance, write to us at info@lafiza.in or WhatsApp us at +91 8078621830